BPO Jobs in Shillong 2026: 247.ai International Voice Process Walk-In

IGNITEDMIND held a walk-in hiring drive in Shillong for an International BPO Voice Process role linked to 247.ai. Candidates with Class 12 or higher could attend, and freshers with good communication skills were welcome.

The notice listed a salary of ₹21,000 to ₹23,000 a month plus incentives. The job was a night shift, with pick-up and drop-off transport. The interview was on 8 October 2026, and the notice advised candidates to confirm hiring status and arrangements with the organiser before travelling.

BPO Jobs in Shillong 2026: Job Overview

The notice names IGNITEDMIND as the organiser and 247.ai as the company. Ask the organiser to confirm the employer, the salary structure and the interview schedule before you go.

What a Voice Process Job Involves

In a voice process, you talk to customers by phone and follow the employer’s call-handling procedures. The notice doesn’t list duties, so what follows is what such roles usually involve, not a verified description of this job:

• Speaking to customers clearly and politely
• Listening to their questions and answering them
• Following call-handling rules and workplace guidelines
• Recording information accurately in the employer’s systems

Ask the recruiter for the actual job description, the account you’d work on, and the performance targets.

Eligibility Criteria

Education

Class 12 pass or a higher qualification. Carry your education documents in case the recruiter asks.

Freshers

Freshers could attend. If you’ve never worked in a BPO, prepare a few examples that show communication, teamwork, problem-solving and a willingness to learn. Ask the organiser whether experience is preferred for any particular process.

Communication Skills

Voice work depends on how you speak and listen. Expect to show clear speech, polite language, active listening and confidence with strangers. Ask whether there is a language requirement or a communication test.

Night Shift

This is a night-shift job. Before you accept an offer, check that the hours suit you, and ask about the shift pattern and weekly offs.

Salary and Incentives

The notice reports ₹21,000 to ₹23,000 per month plus incentives. A range like this can hide big differences, so ask in the interview:

• Is the amount gross pay, fixed pay or expected total earnings?
• Are incentives guaranteed, or based on performance?
• What deductions come out of the monthly pay?
• Is training paid, and how is pay structured during it?
• When does the first salary arrive?

Night-Shift Transport

The notice mentions pick-up and drop-off for night-shift staff. Shillong’s localities are spread out, so ask which areas the service covers, where the pick-up points are, what time it runs, and whether any conditions apply. Also ask for the workplace address, the length of training, the weekly off days, the probation terms, and the employer named in the appointment letter.

Walk-In Interview Details

Confirm the arrangements with IGNITEDMIND before you travel, especially if the notice has been updated or a new date announced.

What to Carry

The notice asks for a bio-data. These may also help, but check what the organiser actually wants:

• An updated CV or bio-data
• Education certificates and mark sheets
• A valid photo ID
• Recent passport-size photographs, if requested
• Experience certificates, if you have any

Carry copies, not originals, unless you’re sure the employer is genuine. If you need a CV, our Free Resume Builder can help.

Preparing for a BPO Walk-In Interview

• Practise a short introduction: your education, your strengths and why you want customer-service work.
• Know your CV: be ready to talk about anything you’ve listed.
• Speak clearly and listen carefully: answer the question you were asked, in a polite tone.
• Ask about the job: the account, daily duties, training and targets.
• Plan your journey: check the venue and reporting time before you leave.

Recruitment Safety Tips

• Don’t pay a fee or deposit to get an interview or a job. Be careful if anyone asks.
• Check who the recruiter is and how the organiser is connected to the employer.
• Read the appointment letter before you accept, and get the salary, shift, transport and terms in writing.
• Never share bank passwords, OTPs or other login details with a recruiter.

Important Links

The company’s official website is a good place to start. Confirm the details of this particular vacancy with the hiring organiser and, where possible, the employer.

What the Notice Doesn’t Say

The notice doesn’t give a job description, the shift hours, the weekly offs, the training period, whether the salary is fixed or variable, any language requirement, or the relationship between IGNITEDMIND and 247.ai.

Frequently Asked Questions (FAQs)

1. What job was advertised?

An International BPO Voice Process role linked to 247.ai, in Shillong, through a walk-in drive by IGNITEDMIND.

2. Could freshers apply?

Yes. The notice says freshers could attend, with Class 12 or a higher qualification.

3. What was the salary?

₹21,000 to ₹23,000 per month plus incentives. Ask the recruiter about fixed pay, incentive conditions and deductions.

4. Was it a night shift, and was transport provided?

Yes to both. It was a night-shift role, with a pick-up and drop-off facility. Ask about the coverage area and timings.

5. How can I check a walk-in vacancy is genuine?

Start with the employer’s official website, and contact the organiser using details you’ve verified yourself. Don’t pay any fee, and don’t share OTPs or bank details.

Disclaimer: Meghalaya Job Portal is an independent information site and not a recruiting authority. The salary, eligibility and interview details come from the recruitment notice. Please confirm them with the recruiter before you apply.